Check-in/Check-out

Manage all reception operations

Customer Service

Enhance their experience

Concierge Services

As if you were there!

Check-in/Check-out

Manage all reception operations

Customer Service

Enhance their experience

Concierge Services

As if you were there!
How can Virtual Front Desk help your hotel ?
Are Operating Costs and Customer Flow Challenging for Your Hotel?
By using Virtual Front Desk as your main service point or as a back-up support for your on-site staff, you can maximize your human resources and adjust to your customer flow. With the touch of a finger, your guests can video call your receptionist who can proceed with check-in or check-out as if he or she was behind the counter.

Remotely take ID’s, guests’ signatures of Terms and Conditions, payments, and encode RFID access cards allowing your guests to go straight to their rooms after the registration procedure. Virtual Front Desk is the perfect combination of self check-in technology and the human interaction experience expected from the hospitality industry.

Station Hardware
Universal Peripheral Cradle

While there are no limitations to the hardware you can use, Virtual Front Desk has designed a unique universal peripheral cradle fitting Elo Wallaby Floor and Countertop stands.

Organize Your Reception Team Around Your Needs
No matter how big or small your operations, Virtual Front Desk allows you to organize your receptionists around your specific needs. After setting up your team, you can decide which receptionists take calls from specific hotels. Once a receptionist has received the administration’s e-mail invitation, all he or she has to do is log in from any PC, enter the provided password and start taking video calls.
No Receptionists Available to Answer Video Calls? No Problem.
Virtual Front Desk will Transfer Calls to Your Phone Line.