By using Virtual Front Desk as your main service point or as a back-up support for your on-site staff, you can maximize your human resources and adjust to your customer flow. With the touch of a finger, your guests can video call your receptionist who can proceed with check-in or check-out as if he or she was behind the counter.

Remotely take ID’s, guests’ signatures of Terms and Conditions, payments, and encode RFID access cards allowing your guests to go straight to their rooms after the registration procedure. Virtual Front Desk is the perfect combination of self check-in technology and the human interaction experience expected from the hospitality industry.

While there are no limitations to the hardware you can use, Virtual Front Desk has designed a unique universal peripheral cradle fitting Elo Wallaby Floor and Countertop stands.

No matter how big or small your operations, Virtual Front Desk allows you to organize your receptionists around your specific needs. After setting up your team, you can decide which receptionists take calls from specific hotels. This way you can optimize you human resources managing different hotel from a single office, or even from home!

Once a receptionist has received the administration’s e-mail invitation, all he or she has to do is log in from any PC, enter the provided password and start taking video calls. The call history remains available so that every check-in is stored in the app. This way, you will have access to the guests information if you need it. Try it for free today!