Solve Staffing Issues, Reduce Operating Costs
Virtual Front Desk:
Solving your Front Office Challenges
Eliminate the need for on-site receptionists or enable remote work with a solution that removes geographical barriers in staffing, streamlines visitor sign-ins, and centralizes reception operations for seamless, cost-effective front desk management.
Our virtual receptionist and visitor sign-in platform addresses front-office challenges by removing the need for an on-site receptionist or supporting remote work capabilities.
Resolves staffing shortages by eliminating geographical barriers in recruitment. Reduce operating costs by utilizing virtual assistants providing the same face-to-face experience for your patients.
Optimize public service interactions with a digital reception or customer service hub solution designed to efficiently manage foot traffic and diverse inquiries.
The most comprehensive set of features tailored for manufacturing companies with specific needs.
Deliver a seamless experience for tenants and visitors by automating reception services and managing shared resources effortlessly.
Elevate guest experience with a virtual reception platform that ensures smooth check-ins, concierge assistance, and multi-site management.
Major retail chains often face staff shortages. Bridge the gap by hiring retired professionals or customer service agents to provide help through video calls.
With budget constraints, government agencies are constantly seeking ways to enhance efficiency and improve service delivery.
Elevate Your Virtual Reception with the Neat Frame.
An exciting partnership combining the advanced video capabilities of Neat Frame devices with our innovative platform. Together, we transform virtual receptions into smooth, professional, and engaging experiences for your clients and visitors.
Virtual Front Desk:
A powerful and intuitive solution
Our user-friendly application provides all the tools your organization needs to efficiently manage its reception area or customer service hub.
The Most Complete Visitor Management App
Virtual Front Desk offers SMS, email, video, and phone call notifications, combined with a comprehensive visitor sign-in system and up to seven customizable button actions, delivering the ultimate all-in-one front office solution.
Your Station Your Branding
Upload your logo and background, adjust text, fonts, and colors to create station screens that perfectly reflect your brand identity. Fully customizable, with no limits but your creativity.
Microsoft Partner
A name you can trust
Leverage Microsoft; Azure-Powered Virtual Front Desk is an Official Microsoft Partner. Subscribe Directly or Integrate with Your Microsoft 365 for Seamless Billing.
Full MS Teams integration
Our Virtual Front Desk station fully integrates with MS Teams, enabling it to send video calls directly into the Teams platform.
This integration ensures a smoother, more integrated experience for all users, bridging the gap between our virtual reception and your everyday communication tool.
More Possibilities:
Empower Your Team or
Go Receptionist-Free
Empower your receptionists to work from home, a central hub, or the back office with unmatched flexibility. Enhance efficiency by sending video and phone call notifications directly to the intended recipient, bypassing the need for a receptionist. With a single click, you can also trigger SMS and email notifications, eliminating the need for anyone to answer a call.
iFrame Support:
Split screen to fit your needs
Easily embed forms, videos, websites, or other custom content into your virtual receptionist app with iFrame support. Enhance the visitor experience by integrating third-party tools seamlessly.
Visitor Management:
Fully customizable
Sign in forms
Badge &
Document Printing
Print visitor badges at the end of a sign-in form and send documents to a printer during video calls with customers. Both badge and document printing can be managed from the same station.
Square Virtual Terminal : Simplifying Remote Payments
Effortless visitor payments with the secure and seamless Square Virtual Terminal. Accept contactless, mobile, or chip & PIN payments remotely with ease.
Why Choose
Virtual Front Desk
Our application transforms front desk management with the most comprehensive virtual reception software available.
With over 1 million video calls made to date and clients across five continents, Virtual Front Desk is the trusted solution for organizations and businesses worldwide.
"We have been using VFD for our medical clinic for many months now. Our patients love it and having our receptionist in a remote location saves us the square footage requirements for our clinic which is expensive real estate. VFD is also a scalable solution. We plan to roll this out to multiple locations. Elegant solution with great support!"
“It's a great app to staff our reception from a distance. Since the pandemic, we are doing more online meetings, so less clients are coming to our office. We didn’t really know what to do with our reception. This is a simple solution to a real problem since we are often in the shop in the back. It's nice not to worry about customers waiting at the reception.”
“We love this product! It has increased productivity and reduced cost dramatically. I would recommend this product to EVERYONE who must conduct business face to face without having to be face to face."
Platform Features: Your all-in-one visitor management application
Our ever-evolving array of functionalities arms receptionists with the essential tools needed for peak performance, mirroring the efficacy of an on-site front desk presence.
Video, Phone Calls, Emails, & SMS Notifications
MS Teams Integration
Print Documents & Badges with Selfie
Multilingual Stations & Dashboard
iFrame Support, display any URL
Monitor & Call your Stations
Employee Directory, Company List, Departments
Save IDs & Screenshots
Display PDF or Share any Documents with QR Codes
Web Based; iPads, Windows, Android compatible
Collect data such as Emails, Names & Sign Documents
Full History Reporting
Share Screen
Fully Customisable Stations
HIPAA compliant
GDPR Compliant
Clock in / out for receptionist / Timesheet
Transform Your Front Office Operations: A New Era Begins!
Our intuitive self-service setup gets your first station up and running in no time!